Shipping and deliveries

GENERAL INFORMATION

At Victoria Cruz, we are committed to preparing all orders placed before 4:00 PM on the same day to ensure delivery within 1 to 2 business days in mainland Spain.

Orders with shipping to the Balearic Islands, Canary Islands, Ceuta, and Melilla are delivered within 3 business days.

We currently offer two shipping options: Express Shipping and Standard Shipping. EXPRESS shipments are delivered within 24-48 hours, but please note that during busy periods, orders may be delayed. Additionally, if your order is placed after 4:00 PM, it will be prepared the next business day. If, for any reason, it is not possible, we will contact you by phone or email.

Standard Shipping is a service we offer for free within mainland Spain and may take up to 5 business days.

If your order has not been delivered within a reasonable time or if you have any questions regarding delivery times, please contact us. We ship worldwide.

  • 1-3 BUSINESS DAYS SPAIN

  • EXPRESS SHIPPING AVAILABLE

  • INTERNATION SHIPPING

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PACKAGING

The presentation of the order is of utmost importance to us, which is why all of our orders include:

  1. The jewelry inside its Victoria Cruz case.
  2. A pouch to store your jewelry and keep it as good as new.
  3. A cardboard box to protect the order.
  • Ejemplo de las cajitas de VCRUZ
  • Composición packaging VCRUZ

EXPRESS SHIPPING PRICING

Valencian Community and Murcia

Purchases over €35 - FREE SHIPPING
Purchases under €35 - €4.00

Spain (mainland)

Purchases over €35 - FREE SHIPPING
Purchases under €35 - €4.50

Balearic Islands, Canary Islands, Ceuta, and Melilla

Purchases over €99 - FREE SHIPPING
Purchases under €99 - €6.50

Portugal

Purchases over €99 - FREE SHIPPING
Purchases under €99 - €6.50

Italy

Purchases over €99 - FREE SHIPPING
Purchases under €99 - €6.50

European Union (except Italy and Portugal)

Purchases over €99 - FREE SHIPPING
Purchases under €99 - €9.99

United Kingdom and Ireland

Purchases over €120 - FREE SHIPPING
Purchases under €120 - €15.90

Outside European Union

Purchases over €200 - FREE SHIPPING
Purchases under €200 - €35.00

North and Central America

Purchases over €200 - FREE SHIPPING
Purchases under €200 - €36.00

South America and Oceania

Purchases over €200 - FREE SHIPPING
Purchases under €200 - €42.00

Asia and Africa

Purchases over €200 - FREE SHIPPING
Purchases under €200 - €46.00